The New York State Do Not Call Law became effective in 2001, allowing consumers to place their home landline and personal mobile telephone numbers on one central national Registry to reduce the number of unsolicited telemarketing calls they receive. The New York State Consumer Protection Board (CPB) is the enforcement agency for the New York State Do Not Call Law. In 2003, the Federal Trade Commission (FTC) and the Federal Communications Commission (FCC) collaborated to create the National Do Not Call program and Registry.
By using the links below, consumers can learn how to prevent most unwanted sales calls and how to file a complaint. Additionally, businesses can find out how to gain access to the Registry to comply with the Do Not Call Law.
Consumer Registration Information
Learn how to register your landline and mobile phone number.
Why am I still getting calls from telemarketers?
This reference guide explains why you may still receive some telemarketing sales calls after registering with the Do Not Call Registry, and what to do about it.
File a Do Not Call Complaint
Consumers can file a Do Not Call complaint with the CPB, FTC and/or the FCC.
Do Not Call Consumer Resources
The CPB developed a series of informational materials to help consumers understand the Do Not Call Law.
- Do Not Call Information Bookmark -- A handy bookmark which informs consumers about the Do Not Call Law and how to register
- Do Not Call Law Public Service Campaign -- The CPB's Statewide radio campaign raised public awareness about how to reduce unwanted sales calls and how to file a complaint
Do Not Call Compliance
For business -- Information regarding compliance with the Do Not Call Laws and regulations.