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The Consumer Protection Board, established in 1970 by the New York State
Legislature, is the State's top consumer watchdog and "think tank." The
CPB's core mission is to protect New Yorkers by publicizing unscrupulous
and questionable business practices and product recalls; conducting
investigations and hearings; enforcing the "Do Not Call Law"; researching
issues; developing legislation; creating consumer education programs and
materials; responding to individual marketplace complaints by securing
voluntary agreements; and, representing the interests of consumers before
the Public Service Commission (PSC) and other State and federal agencies.
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