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Utility Consumer Information


The Consumer Protection Board (CPB) develops informational materials regarding energy and telecommunications services. Current brochures and tip sheets include the following:

Money Maps: Cell Phones - Choosing the best cellular service and phone for your lifestyle

Digital TV Transition - Learn about the digital television (DTV) transition set to happen on June 12, 2009 and how it affects you. 

Get the Picture - Television Technology - Each television type has benefits and limitations. Learn what they are in this CPB brochure.

Home Heating with Oil and Propane - This brochure provides plain-language information to assist consumers in shopping for heating oil and propane, helps consumers reduce their home heating bills, and increases awareness of New York State programs to encourage conservation and assist low-incomeconsumers with their heating bills.

Consumer Guide to Telephone Services - This brochure explains telephone service options and assists consumers in making an informed decision regarding the telephone service that best meets their needs.

Choosing a Wireless Phone Plan - This brochure assists consumers in choosing a wireless phone plan.

Consumer Information related to Energy Service Companies

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